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    Do We Accept Returns?

    Yes! Returns must be sent back within 30 days upon delivery. If 30 days have gone by since receiving your item then unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. AutoLEDTech charges a 15% restocking fee for items returned and it will be deducted from the item's total upon refund.

    If you need to return your order, please contact us (george@autoledtech.com) and ship your items to:

    PO Box 27431
    Panama City, FL 32411
    United States

    Can I Cancel My Order?

    Absolutely. You have the opportunity to cancel your order within 24 hours of placing it FREE of charge. After 24 hours you will be charged a restocking fee of $15.00 for the immediate cancellation. After your order has shipped, we cannot cancel your order and you will need to contact us to return your item.

    Where Is My Refund?

    Please allow 3-5 business days for your refund to be returned. If you haven’t received a refund yet, first check your bank account, then contact your credit card company. It may take some time before your refund is posted. Next contact your bank. If you have taken all of the previous steps and still have not received your refund, please contact us at george@autoledtech.com

    How Long Does Shipping Take?

    Shipping usually takes 1-2 business days to process, test, and package before shipped. Once we have shipped the item, you will receive an update via e-mail with a tracking number.

    Is there a warranty for your products?

    Yes! We supply a one year limited warranty on our halo rings for manufacturer defects or failures. The warranty does not cover items that been modified, (ing wires, painted halos, or use of other controllers not supplied by AutoLEDTech), or installation error (water damage, melted wires from engine bay heat, shorting out due to improper wiring, damaged halos, etc.) You MUST mount all controllers inside of your vehicle or we will not cover them under warranty. If you are unsure how to install our products, please contact a professional retrofitter. If you need to have parts replaced under warranty, please take photos of halos, wiring harness, etc. and email to george@autoledtech.com.

    Do you offer any other shipping options?

    At this time we do not offer any expedited shipping options.

    Who Pays For The Shipping On Returns?

    You will be responsible for paying for your own return shipping. Shipping costs are non-refundable.

    How can I become an authorized vendor?

    We accept authorized vendor accounts! Once signed up, you will receive a discount code to use on our website receive vendor pricing. Simply fill out our form on the Vendor Inquiries page.

    Do your Chromatic/Flow Series halos have solid colors?

    Our halos come with an RF controller that has solid colors of Red, Green, Blue, and White + 300 color-chasing patterns. The [Black Edition] RF controllers feature 7 solid colors (Red, Green, Blue, White, Yellow, Purple, and Cyan) and 300+ color-chasing patterns. AutoLEDTech's Bluetooth controller features a complete solid color wheel for completely custom static colors, with 200 color-chasing patterns

    Are the Chromatic/Flow Series Halos legal?

    All Chromatic/Flow Series halos have a white solid color option to use for daily driving to keep you legal while still enjoying a clean look on your vehicle. Driving around with most color-chasing(Flashing, strobing, multicolor, etc) patterns on is not legal in most states